Terms of Service
Last updated: 14 November 2026
These terms apply to the PosLine software and services provided by CODE IDEA (PVT) LTD, No 10, Main Street, Meerakerny, Eravur, Sri Lanka.
1. The service
PosLine is point-of-sale, inventory, accounting and payroll software for shops. Features, hosting, support and pricing for each shop are set out in its quotation or agreement with us.
2. Subscription and licence
Each shop receives a licence for its own use. The software must not be copied, resold or shared with other businesses. Use of the service needs an active subscription; if it expires the system may stop until it is renewed.
3. Your data
The shop owns the business data it enters. We handle it as described in our Privacy Policy. The shop is responsible for the accuracy of its entries and for giving users only the permissions they need.
4. Support
We provide training and support through phone, WhatsApp and email during our support hours.
5. Availability
We work to keep the hosted service running and backed up, but we cannot promise it will never be interrupted (for example by internet, power or provider outages).
6. Liability
To the extent the law allows, our total liability is limited to the fees paid for the service in the previous three months. We are not liable for indirect losses.
7. Law
These terms are governed by the laws of Sri Lanka.